Privacy Policy for The Ponder Box Ltd

Effective Date: 1st November 2021

At The Ponder Box Ltd (“we,” “us,” or “our”), we are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and store your personal data when you visit and use our website, www.theponderbox.com (“Website”). It also explains your rights and choices regarding your personal information. By accessing and using our Website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1. Personal Information:

We may collect the following categories of personal information from you:

– Contact Information: such as your name, email address, phone number, and mailing address.

– Account Information: if you create an account with us, we may collect your username, password, and other account details.

– Payment Information: if you make purchases on our Website, we may collect your payment card details or other payment information.

– Communication Information: including your preferences for receiving communications from us, such as newsletters or marketing materials.

1.2. Automatically Collected Information:

When you visit our Website, we may automatically collect certain information about your device and usage of our services, including:

– Log Information: such as your IP address, browser type, operating system, referring/exit pages, and timestamps.

– Usage Information: such as the pages you view, the links you click, and the duration of your visits.

– Cookies and Similar Technologies: we may use cookies and similar technologies to collect information about your browsing activities.

2. How We Use Your Information

We may use your personal information for the following purposes:

– Providing and Personalizing Services: to operate, maintain, and improve our Website and services, and to customize your user experience.

– Communications: to communicate with you, respond to your inquiries, and provide customer support.

– Marketing: to send you promotional materials and offers that may be of interest to you, with your consent where required by law.

– Payment Processing: to process your payments and complete transactions.

– Compliance and Legal Obligations: to comply with applicable laws, regulations, and legal processes.

3. Sharing Your Information

We may share your personal information with third parties in the following circumstances:

– Service Providers: we may share your information with third-party service providers who assist us in providing and improving our services.

– Business Transfers: in the event of a merger, acquisition, or any other reorganization, your personal information may be transferred as part of the transaction.

– Legal Compliance: we may disclose your personal information if required by law or in response to valid requests by public authorities.

4. Data Retention and Security

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We implement reasonable security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

5. Your Rights and Choices

You have certain rights regarding your personal information under applicable data protection laws, including:

– Access and Correction: you can request access to or correction of your personal information held by us.

– Opt-Out: you can opt-out of receiving promotional emails from us by following the instructions provided in those emails.

– Data Portability: you can request a copy of your personal information in a structured, machine-readable format.

6. Children’s Privacy

Our Website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children without parental consent. If you believe that we have inadvertently collected personal information from a child, please contact us, and we will promptly delete the information.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time  to time. We will notify you of any material changes by posting the revised Privacy Policy on our Website with an updated effective date.

8. Contact Us

If you have any questions or concerns about our Privacy Policy or the way we handle your personal information, please contact us at natalie@theponderbox.com.